Product Manager

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, turboexpanders, services, and solutions for the liquefied natural gas (LNG), liquefied hydrogen (LH2), and industrial gases industries. Applications include fueling stations, marine engines, peak shaving, power generation, virtual pipelines, carbon capture, geothermal power, and well stimulation. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with $1.5 B USD in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

The Product Manager is responsible for providing expertise for aftermarket product development, support, and training. They will also assist with the development of tools, presentations, communication documents, and work instructions related to the assigned aftermarket product range to support global regional aftermarket sales.

Promote Customer Focus throughout the organization.

• Develop the aftermarket product portfolio for the assigned aftermarket product line
• Plan and build product offerings based on Market needs and Customer requests
• Develop the training material and programs needed to increase the knowledge and competence of regional employees based on assigned aftermarket product line
• Assist in the development of tools, presentations, brochures, articles, press releases, etc., related to the product range.
• Coordinate product offering with Product Company collaboration and information
• Continuous improvement of assigned product line offering
• Global business process development and implementation for aftermarket product line
• Collaborate with Global Operations for implementation of processes and procedures related to execution and delivery of product line
• Participate in defining requirements and facilitating research related to product line
• Assist NCS global sales, service centers, and distributors with all necessary inputs to grow market share.
• Collaborate with internal stakeholders to implement aftermarket product line offering across global NCS organization
• Develop global pricing policy for assigned product line
• Develop processes to measure assigned product line profitability across the NCS global organization
• Oversee the development and distribution of technical bulletins related to aftermarket product line
• Work closely with the market managers to plan and execute product launches, including communication strategies and training materials
• Some domestic and international travel may be required
• Contribute to the development of the Nikkiso CE&IG University aftermarket product management curriculum.
• Participate in technical seminars, customer events and trade show as deemed necessary by the Director of Product Management.
• Support QMS requirements in areas of responsibility for conformance with international requirements as well as state and federal regulations.
• Perform other responsibilities as assigned.

• The ideal candidate is a results-oriented and experienced professional with a proven track record in Service environments leading the technical aspects of product management.
• Bachelor’s degree or higher, preferably in an engineering or technical discipline.
• 5+ years of experience in international manufacturing or industrial services company.
• Experience in product companies or service companies is required.Technical experience in an industrial manufacturing environment.

Equal Opportunity Employer/Veterans/Disabled
Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.