Supervisor, Aftermarket Services Engineering

Nikkiso Cryo, Inc., is one of the world’s foremost suppliers of submerged motor liquefied gas pumps. We offer unmatched reliability, quality and safety. As part of the Nikkiso Company global organization, our “original technologies” provide our customers with the confidence in knowing they are receiving the latest technology and the highest standards of engineering available.

We are located in North Las Vegas, Nevada and we offer a full range of submerged pumps for LNG, LPG, LEG, LN2, liquid propylene and many other liquefied gases. With design, production and test facilities in both the United States and Japan, sales offices in Las Vegas, Houston, London and Tokyo, Nikkiso Cryo offers prompt and full support for all of our customers worldwide. For more information please visit www.nikkisocryo.com.

The Supervisor, AMS Engineering is responsible for supervising a team of AMS engineers to ensure projects are completed on-time and in compliance with project specifications and industry regulations. The AMS Engineering Supervisor is responsible for assisting the AMS sales and project management team on parts orders and engineering studies. They will also provide technical assistance to field service personnel during installation, commissioning, and repair.

The Supervisor, AMS Engineering is recognized as a technical leader and resource for interpreting technical requirements and addressing design challenges.

• Modify and create 3D CAD models and drawings.
• Create and modify Bills-of-Materials in CAD and MER/ERP.
• Modify and create 3D CAD models and drawings.
• Create and modify Bills-of-Materials in CAD and MRP/ERP.
• Support AMS sales and project management team with requests for spare parts and engineering studies.
• Support field service personnel during installation, commissioning and repair providing technical assistance and provide troubleshooting guidance.
• Work as a liaison between departments, suppliers and the customer to address project design requirements.
• Review warranty claims and make recommendations for course of action.
• Perform root cause analysis (RCA) on field issues.
• Address non-conforming material (NCM) issues for AMS orders and field issues.
• Perform engineering studies to upgrade existing projects.
• Assist in assembly and disassembly of pumps and other systems.
• Provide training and mentoring to AMS engineers on team.
• Provide status reports for team progress on projects.
• Provide input/support to the Director of engineering on hiring and reviews of AMS engineers.
• Domestic and foreign travel to meet with customers and suppliers.

• Professional experience w/ 3D CAD software, SOLIDWORKS preferred, creating models, assemblies and drawings
• Advanced MS Office Suite
• Knowledge and experience in machine design, preferably pumps
• Knowledge of industry safety requirements.
• Skilled in time management, prioritizing and managing changing priorities.
• Communicate effectively both verbally and in writing

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Experience and Education:

• Education: Bachelor’s Degree
• Experience: 3+ years

Nikkiso is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.