Aftermarket Account Manager, Marine Market Segment

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry.  We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Summary/Objective

We’re seeking an Aftermarket Account Manager – Marine to grow our aftermarket business and customer relationships across the global shipping and marine industry. In this role, you’ll combine technical knowledge with commercial expertise to become a trusted advisor to shipowners, shipyards, and operators—ensuring uptime, reliability, and long-term value.

What Success Looks Like:

• Marine Impact: Help fleets transition to cleaner fuels and meet new sustainability standards.
• Innovation: Work with cutting-edge cryogenic and fueling solutions.
• Global Reach: Manage key accounts across the international shipping industry.
• Career Growth: Build your expertise and advance in a high-growth global company.
• Purpose: Be part of making global shipping cleaner, safer, and more sustainable.

Location:  Open yet preferably in the Houston, Texas area.

Essential Functions/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Nikkiso, we know that our success is built on the expertise and dedication of our people. As Account Manager for Marine, you will:

• • Grow the Business: Develop and expand aftermarket sales of spares, upgrades, field service, and lifecycle solutions for marine customers.
  • Be the Partner: Build and maintain strong relationships with shipowners, shipyards, and fleet operators worldwide.
  • Understand the Market: Stay close to customer operations, industry trends, and regulatory requirements to anticipate needs.
  • Drive Value: Translate technical requirements into tailored service solutions that enhance performance and reliability.
  • Negotiate & Close: Lead commercial discussions and service agreements that strengthen customer loyalty.
  • Collaborate Globally: Work closely with product, engineering, and service teams to deliver seamless customer support.
  • Represent Nikkiso: Be the face of CEIG aftermarket at customer sites, industry events, and marine conferences.

Competencies (Skills, Abilities, and Knowledge)

The successful candidate will possess a unique blend of educational qualifications, technical skills, leadership experience, and personal attributes that ensure the individual is well-equipped to understand the complexities of service operations across different cultures and regions. 

• Strong organizational and administrative skills with ability to prioritize tasks effectively, managing multiple projects simultaneously and meeting deadlines.
• Excellent communication, listening, presentation, and relationship-building skills, collaborating cross functionally with internal and external teams.
• Analytical mindset.
• Skilled problem solver and driver of results.
• Ability to develop and present business proposals effectively.
• Ability to work under pressure and meet tight deadlines.
• Professional English language proficiency Spanish language capability is a plus.
• Proficiency in CRM and enterprise resource planning (ERP) software is preferred.
• Customer focus.

Education & Experience

• Bachelor’s degree in Engineering, Business or related field (or equivalent experience).
• 5+ years of technical sales/account management experience (marine, cryogenic, or energy sectors preferred)
• Knowledge of marine systems, LNG fueling, or cryogenic equipment a strong plus
• Strong customer relationship and negotiation skills.
• Proven ability to drive sales growth and manage key accounts.
• Familiarity with CRM tools (Salesforce preferred).
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Physical Demands & Work Environment

• To perform the duties of this job, the employee may be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk, and hear, and use fingers and hands to type and write, and feel objects, tools, or controls; lift files and open desk drawers and filing cabinets.
• Long hours may be necessary as the workload dictates. This could include weekdays, weekends, nights and/or holidays.
• Ability to lift to 42 lbs. may be required.
• Use standard office equipment such as computers, smart phones, printers, photocopiers, etc.
• Willingness to travel domestic and internationally to engage with marine customers, production facilities, job sites and the like. Conditions vary at each location.
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Work Environment

• Work from home.

Safety

• Complete safety training requirements.
• Participate in other training as directed by the company or manager.
• Wear Nikkiso approved PPE as needed and direct team and others to do the same as appropriate.
• Be accountable to report any safety issues as appropriate.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer/Veterans/Disabled

Nikkiso CE&IG is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.