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Location US-CA-Irvine
ID 2025-3162
Summary/Objective Reporting to the NCS Americas General Manager, the Operations Manager is responsible for overseeing and managing all aspects of the Aftermarket Services (AMS) Customer Center. The position leads a team, manages workload and resource allocations, and implements strategies to optimize efficiency and effectiveness while ensuring quality, safety and all compliance requirements are met. The role is accountable for continuously increasing Customer Center revenue and profitability, ensuring customer satisfaction and meeting or exceeding customer expectations with deliverables that are on time and within budget.
Position Type
Full-Time
Remote
No